R E D B U D D E S I G N S P O L I C I E S
and I M P O R T A N T D E S I G N I N F O
These policies apply to all design services, both for blog and print. By submitting a design request and paying your deposit, it is assumed that you have read and agree to these terms.
P A Y M E N T
All payments for all design services are made through Paypal. You do not have to have a Paypal account in order to pay your invoice. A non-refundable deposit of 50% of the total cost is required for all design services over $50. The total cost of all projects under $50 will be invoiced and due up-front. Rush Order fees are also non-refundable and due up-front, if applicable. The remaining balance will be invoiced once the initial preview is sent and is expected to be paid before installation or issuing of the final design. Partial refunds may be available if the project is terminated by either the client or designer before the final design is installed or issued, depending on how much work has been done. Once a blog design is installed or a final project for print has been sent to the client, no refunds are available under any circumstances.
W A I T T I M E
Once a deposit is paid, an estimated wait time for the initial preview will be emailed to the client. This wait time is just that - an estimate; no wait times are guaranteed since Redbud Designs consists of only one designer. Times will vary on how long it takes to produce a final, installed design. Rush Services are available to move up to a wait time of 7-10 business days. Redbud will not agree to a rush order that is not feasible with the current workload and schedule.
C O M M U N I C A T I O N
All communication with the designer is done through email only. Redbud does not have set "office hours", but most communication will occur weekdays between the hours of 9am and 5pm central. I always try to respond to emails within two to three business days. If we are in the middle of a project, correspondence will usually be made the same day. If I have not heard back from a client in one month's time, the project is subject to be pushed to the bottom of the wait list. If Redbud has not heard back from a client regarding a Rush Order project in one week's time, the project will be pushed back to the bottom of the wait list and is subject to another Rush fee in order to continue as originally scheduled.
C O P Y R I G H T
All Redbud designs are protected under a Creative Commons Copyright License. When a blog design is installed, credit will be given to Redbud Designs, as well as any other contributors and placed in the sidebar or footer of the design. This credit must remain on the blog for as long as any element of the original Redbud design remains. If a design intended for print is shared in any way (for example, placed in a blog post or shared on Facebook), proper credit must be given to Redbud Designs.
B L O G D E S I G N
Currently, Redbud only designs for blogs hosted through Blogger. In order to install your design, your login information must be shared. This info is deleted after installation and is not shared in any way. Any revisions made to the design after approval of final design or after installation will be subject to additional fees starting at $15 per revision/login. I will offer assistance with issues dealing with the actual design and layout of the final blog design, but am not able to help clients with general blogging issues (i.e. how to post to Blogger, how to add elements to your sidebar, how to use labels, etc.) It is the client's responsibility to set up and/or transfer domain names to a Blogger blogsite. Please see Blogger's Help page for assistance with these types of issues. I will keep your design files on my computer for 14 days after installation, then they are permanently deleted. If you would like me to store your design files for one year in order to make picture and/or wording changes, a $20 storage fee will be added to your invoice. Changes can be made at any time throughout that year for $10 per change/login.
P R I N T D E S I G N
No printing services are available at this time. All final designs are emailed to the client in an appropriate file format. You may use this file to print and share the project however and wherever you'd like; however, proper credit should always be given to Redbud Designs. The reselling of any file provided to you by Redbud is strictly forbidden.
Once you have looked over the site (specifically, the portfolio, all pricing options, and the policies above), and have decided that Redbud is a good overall match for your design needs and aesthetic, I'd love to get the process started for you. Just use the contact form on this site or email me at firstname.lastname@example.org, and I'll send along your deposit invoice. I look forward to working with you!
These terms are subject to change without notice.